Attn: Tom Healey
327 East Longleaf Dr
Auburn, AL 36832
Got questions about USA issues go to:
Insurance questions should be directed to Carol Burch (firstname.lastname@example.org).
Questions regarding the Officials Tracking System (OTS) should be referred to Bob Griffiths (email@example.com).
Questions from officials who cannot log into their public website accounts or OTS account should be referred to firstname.lastname@example.org. (Emails will be answered much quicker than phone calls.)
Questions regarding the Foundations of Coaching exam should be referred to Helen Uchiyama at email@example.com
Questions regarding club portals should be directed to Carrie Waters at firstname.lastname@example.org.
Questions regarding Deck Pass should be referred to email@example.com. (Emails will be answered much quicker than phone calls.)
Questions regarding the online APT course should be referred to Susan Woessner at firstname.lastname@example.org. (There is a section titled “Troubleshooting” on the APT web page, which is where you should direct people initially.)
Coaches who cannot find an ARC course through their local chapter should contact the ARC directly at 1-800-red-cross or email@example.com.
Questions from parents trying to access their swimmer’s public website account should be referred to firstname.lastname@example.org (Emails will be answered much quicker than phone calls.)